Privacy Policy

Effective date: Pending

Draft — requires legal review

This document is a structural draft and is not final legal language. It must be reviewed by a qualified legal professional before it is relied upon.

Introduction and scope

This policy explains how LanTrivo handles personal information on lantrivo.net and across our managed services. It applies to prospective and existing customers and anyone who contacts us.

Information we collect

We collect information through webchat, email, billing, customer onboarding, Google Workspace administration, domain management, support communications, and website analytics if it is later enabled. This includes information you provide and information collected automatically.

How we use information

We use information to provide and manage our services, bill for them, provide support, keep accounts secure, and communicate with you. We do not use your information for purposes beyond those described here.

How information is shared

We share information only as needed with service providers (such as Google, domain registrars, and our billing and webchat providers), where required by law, or with your consent.

Third-party providers

Our services rely on third parties including Google Workspace, domain registrars, and billing and webchat providers, each governed by their own privacy terms.

Data retention

We retain information for as long as needed to provide our services and to meet legal obligations. Specific retention periods are subject to legal review.

Your rights and choices

Depending on your location, you may have rights to access, correct, or delete your information. To make a request, contact us at privacy@lantrivo.net.

Cookies and analytics

If we implement analytics, advertising, webchat, or other tracking technologies, we will describe them here and, where required, provide a separate Cookie Policy.

Data security

We take reasonable measures to protect your information. No method of transmission or storage is completely secure, and we do not guarantee absolute security.

Children's privacy

Our services are intended for businesses and are not directed to children.

Changes to this policy

We may update this policy from time to time. We will post changes here and update the effective date above.

Contact

For privacy questions or requests, contact privacy@lantrivo.net.